by Ami Wright by Ulrich Thiele |
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Dear Dr. Thiele,
You have written some very interesting articles for TC-Forum in the past. Your article in the March 2001 issue is another very interesting one.
I have not yet worked on any German/American projects, but over the past few years I've worked with three different French companies. (I'm American.)
I also found that there are communication difficulties that go beyond the language barrier. There are definitely language problems, but there are other issues that are more pervasive and more subtle. Even speaking the same language, the rhythm of working is different.
There is one point in your article that I would like to address from the American perspective. You mention the intrusive question "What is your background?" and note that "A person’s educational background sometimes seems to be much more important than a person’s professional competence."
From the American perspective: the question "What is your background?" does not necessarily mean educational background. The intent is to see where you fit in the project. This is another variation on the question "What's your role in this project anyway?" It is fine for you to respond with information about your professional experience. From the German perspective, the question is probably still intrusive, but not quite as narrowly focused.
As an American, my impression is that we, as a culture, are less concerned with educational qualifications than Europeans tend to be.
I hope to see more of your articles in TC-Forum in the future.
Regards,
Ami Wright
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"I discussed this with our American partner again,
and in principle she shares my point of view. I also
understand your perspective, and I agree to your
last sentence: For a German it is still surprising to
be confronted with this question, which I
understand is very important in American
business."