Readability/Usability/Quality 4-97 (December 1997) by Ulf-L. Andersson

There could be a new Job for technical communicators. An enormous one. To raise the general public's knowledge of technology and science. Today we see a broadening gap between the technological world in which we live and the general public's knowledge of its basic concepts. They meet technology in household equipment and home electronics that are difficult to understand and handle. A mistrust of technology is growing.

Making the machines that many people get in contact with easier to handle is a high priority. But we need also to raise the public's general knowledge so people can discuss and put demands on technology without unfounded panic and fear. But how can we do that?  

"transline Deutschland - Übersetzungsdienst für technische Übersetzung"